Metrosoft OÜ Website Privacy Policy

These Privacy Policy Terms explain how and why Metrosoft OÜ (hereinafter referred to as "Metrosoft") collects, processes, and shares personal data. This Privacy Policy is based on the General Data Protection Regulation (GDPR). It governs the processing of personal data and the use of cookies on the Metrosoft website, metrosoft.ee metrosoft.ee (hereinafter referred to as the "Website").

General Principles

We are committed to protecting the privacy of our website visitors and customers. We ensure that all processing of personal data (hereinafter also referred to as "Personal Data") is carried out in compliance with applicable laws of the Republic of Estonia and the European Union, including the General Data Protection Regulation (GDPR). By using our Website, you acknowledge that you have read and accepted this Privacy Policy and the principles governing the processing of your Personal Data.

Key Definitions

Personal Data means any information relating to an identified or identifiable natural person. A natural person can be identified directly or indirectly by reference to identifiers such as a name, personal identification number, location data, or other identifying factors, as well as information describing that person's characteristics, relationships, or affiliations.

Users are all individuals who visit the Metrosoft website or social media profiles, contact Metrosoft directly (for example, via the contact form on the Website), or submit a job application or other enquiry to Metrosoft.

Processing of Personal Data means any operation performed on Personal Data, including its collection, recording, storage, use, disclosure, modification, transfer, or any other processing carried out for a specific purpose.

Services hõlmavad kõiki Metrosofti poolt pakutavaid tasuta ja tasulisi teenuseid ja muid veebimaterjale.

Processing of Personal Data

By using the Website, you acknowledge that your Personal Data may be processed in accordance with this Privacy Policy and the applicable legal basis under the General Data Protection Regulation (GDPR).

You provide your Personal Data to us voluntarily, for example by:

  • for example, by contacting us by phone, email, or through the contact form on our Website.
  • sotsiaalmeedia kanalite kaudu
  • at our office or during events organised by us.
  • by submitting your CV via our Website.

Metrosoft collects the following Personal Data through its Website:

  • User's name and email address – collected when submitting an enquiry through the contact form on the Website.
  • Website and social media usage statistics – collected through Google Analytics.

Metrosoft collects only the Personal Data that is necessary to comply with applicable legal obligations, provide its services, and improve its marketing activities.

Use of Personal Data

Metrosoft uses the collected Personal Data for the following purposes:

  • to communicate with users;
  • to prepare and provide quotations;
  • to manage recruitment processes where this is based on Metrosoft's legitimate interest;
  • to improve and measure the effectiveness of our marketing activities.

Users have the right to object to or request the restriction of the processing of their Personal Data where permitted by applicable law. However, certain processing activities may be necessary for the performance of a contract or to comply with legal obligations.

Disclosure of Personal Data to Third Parties

Personal Data may be shared with:

  • Metrosoft's business partners who assist in providing our services;
  • service providers responsible for the development, maintenance, hosting, or technical support of the Website;
  • Google LLC, as the provider of Google Analytics, for the processing of anonymised or aggregated website usage statistics in accordance with applicable data protection laws and Google's data processing terms.

Retention and Security of Personal Data

Metrosoft retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations:

  • to fulfil the purpose for which the data was collected;
  • to fulfil the purpose for which the data was collected;

Personal Data collected through the contact form is retained until the data subject requests its deletion, unless a longer retention period is required by applicable law.

  • Metrosoft implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, disclosure, alteration, or destruction. Access to Personal Data is restricted to authorised personnel only, and all Personal Data is treated as confidential.

Data Subject Rights

Data subjects have the following rights:

  • request the correction of inaccurate or incomplete Personal Data;
  • request the correction or deletion of their Personal Data;

To exercise these rights, please contact us at:

 info@metrosoft.ee

Cookie Policy for the Metrosoft Website

What Is a Cookie?

Cookies are small text files that are stored on your desktop computer, laptop, mobile phone, or other device ("Device") when you visit a website. When you revisit the same website, your browser reads the cookie and sends the information back to the website that originally placed the cookie or to another website that recognises it. For more information about cookies, please visit www.allaboutcookies.org.

Metrosoft currently uses cookies primarily to ensure the proper functioning of the Website and to analyse website usage through Google Analytics.

Cookie Settings

Cookies may be set either by the website you are visiting ("first-party cookies") or by third parties whose content or services are available on that website ("third-party cookies"). Depending on their purpose, cookies may be stored only for the duration of your browsing session or remain on your Device for future visits.

The following terms are used in relation to cookies

Session Cookie

A session cookie enables us to associate your actions during a single browser session. A browser session begins when you open your browser window and ends when you close it. Session cookies are stored temporarily and are automatically deleted once you close your browser.

Persistent Cookie

A persistent cookie remains stored on your Device for a specified period of time, as defined by the cookie. It is activated each time you visit the Website during that period, allowing the Website to recognise your Device and remember your preferences.

Types of Cookies

The Website may use the following four main types of cookies:

Strictly Necessary Cookies

These cookies are essential for the proper functioning of the Website and enable you to navigate the Website and use its core features, such as accessing secure areas and submitting enquiries through the contact form. Because these cookies are strictly necessary for the operation of the Website, they do not require your consent under applicable data protection laws.

Functional Cookies

Functional cookies allow the Website to remember the choices you make, such as your preferred language or other settings, in order to provide a more personalised browsing experience. These cookies help improve the functionality and usability of the Website by remembering your preferences during future visits. The information collected by functional cookies may be anonymised and is not used to track your browsing activity across other websites. Functional cookies are used only with your consent, where required by applicable data protection laws.

Performance Cookies

Performance cookies collect information about how visitors use the Website, such as which pages are visited most frequently and whether any errors occur during use. These cookies do not collect information that directly identifies individual users. The information is aggregated and, where possible, anonymised, and is used solely to monitor, analyse, and improve the performance, functionality, and user experience of the Website.

Marketing Cookies

Marketing cookies are used to deliver advertisements that are more relevant to your interests and browsing behaviour. They may also be used to limit the number of times you see a particular advertisement and to measure the effectiveness of advertising campaigns. These cookies are typically placed by advertising networks with the permission of the website owner. They remember that you have visited a website and may share this information with third parties, such as advertising partners, in order to provide more relevant advertising across different websites. For more information about online advertising and privacy, please visit www.youronlinechoices.com.

Changes to This Privacy Policy

Metrosoft jätab endale õiguse muuta privaatsustingimusi ühepoolselt ja ette teatamata, et kindlustada nende seadustele vastavus. Privaatsustingimused on oma uusimas vormis alati saadaval Metrosofti veebilehel.

If you have any questions regarding this Privacy Policy or the processing of your Personal Data, please contact us at: info@metrosoft.ee

Metrosoft OÜ

Reg no: 14954022

Lõõtsa tn 5, Tallinn, Harjumaa 11415

Services

Monitor ERP extensions

Custom tarkvaraarendus

Integrations

AI solutions

Contact

info@metrosoft.ee

+372 518 5558

© 2026 Metrosoft OÜ